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Privacy and Confidentiality Policies

Any information provided on this website will be treated fairly and lawfully, ensuring security and confidentiality at all times. At TDTprofesional, we are committed to acting responsibly and always complying with the principles and rights established in the General Data Protection Regulation (EU) 2016/679, of April 27, and other applicable regulations.

Privacy Policy Responsible Party

TDT PROFESIONAL TELECO S.L., (hereinafter TDTprofesional) - Tax ID: B-93.316.537

With registered office in Spain: Polígono Industrial Alameda, C/ Marea Baja 44 - 29006 - Málaga

Contact phone: +34 952 230 671

Email: atencionalcliente@tdtprofesional.com

What do we do with your data?

The use of data and information obtained by TDTprofesional has the following purposes:

  • Data collection for purchase management: The primary purpose of this processing is to maintain the contractual relationship with our customers, facilitate order processing, and conduct statistical studies for TDTprofesional’s internal use.
  • Data collection for sending promotions and advertising: The primary purpose of this processing is the management of users registered on our website, as well as sending advertising, discounts, and promotions related to the products and services marketed by TDTprofesional.
  • TDTprofesional ensures the confidentiality of the data provided and guarantees that, under no circumstances, will it be disclosed for any other use without the prior and express consent of our users. We will only request the data necessary to provide the requested service, and it will only be used for this purpose.

Legal basis for processing

For registration, purchase, and warranty management, we will base data processing on the execution of the purchase contract or within the framework of the pre-contractual relationship.

For sending commercial information, we will base data processing on your consent; however, if you are already a customer, we may send you information about similar products, always providing a simple and free way to unsubscribe.

The consent provided here by the Data Subject for the communication of data to third parties is revocable at any time, without retroactive effects.

Recipients

For purchases, your data may be shared with the following recipients:

  • Banking institutions for payment of purchases by card.
  • The Consumer and User Office in the event of any claims.
  • Manufacturers, technical services, and/or wholesalers in the case of warranties or repairs. Additionally, to transport companies responsible for delivering orders to customers. These recipients may be located within Spain or outside it, depending on the product and/or service acquired.
  • In legally established cases, such as the Security Forces and Law Enforcement Agencies.
  • Public administrations to whom we must provide information to comply with our legal obligations.

For sending advertising, promotions, and news, we may use the Mailchimp tool, which belongs to the U.S. company The Rocket Science Group, LLC. This constitutes an international transfer of your data exclusively for this service. You can find information about this company and its privacy policy here. Furthermore, this company adheres to the Privacy Shield protocol, which allows for international data transfers between the European Union and the United States.

The use of Mailchimp does not constitute data transfer; the data will only be used by this platform solely for sending newsletters and always with your consent.

TDTprofesional ensures the confidentiality of the data provided and guarantees that, under no circumstances, will it be disclosed for any other use without the prior and express consent of our clients. We will only request the data necessary to provide the required service and will use it solely for this purpose.

User Rights

The data subject has the following rights:

  • They may request information about the personal data stored that concerns them (access).
  • They may request that any inaccuracies in their personal data be corrected (rectification).
  • They may request the deletion or limitation of the processing of their personal data (erasure and restriction).
  • They may also request that their personal data be made available to them in a structured, commonly used, and machine-readable format (portability).

In compliance with the GDPR, TDTprofesional customers may, at any time, exercise the rights of access, rectification, cancellation, and opposition to their personal data by writing to TDTprofesional, Polígono Industrial Alameda, C/ Marea Baja 44 - 29006 - Málaga (CIF: B-93.316.537) or by emailing: atencionalcliente@tdtprofesional.com.

The data subject also has the right to file a complaint with data protection authorities (Spanish Data Protection Agency). However, we invite you to contact us to resolve any data-related issues.

Data Protection Officer

To address any questions related to the data protection policy, you can contact the following email address: marketing@tdtprofesional.com

How long will we retain your data?

The personal data provided will be retained as long as the service is provided and/or for the time required for legal accountability.

Online Payment

All online payment transactions are conducted through a secure server, based on SSL standards, which protects data against third-party breach attempts.

Minors

TDTprofesional does not collect personal data from individuals under 18 years of age.

Social Media

Through our website, you can access the social networks Facebook, Twitter, YouTube, and Instagram; all of which are open to all users. These are websites where users can register and follow us for free. On these social networks, users can learn about our activities, opinions, and access photos and videos. Users of these social networks should be aware that these sites are independent of the website www.tdtprofesional.com and are open, meaning they are visible to all users. The privacy policies applicable to these contents are those established by Facebook, Twitter, YouTube, and Instagram. TDTprofesional is not the owner of these social networks.

Confianza Online

TDTprofesional is affiliated with the entity CONFIANZA ONLINE and is subject to its terms and code of ethics. In the event of any dispute related to purchase, data protection, marketing, advertising, or any other issue, the user may access the out-of-court dispute resolution system of this entity at www.confianzaonline.es.

Última actualización: 30 de marzo de 2023